The first 8minuteDating event was held in Boston in
February 2001. The company has since expanded rapidly and will
host more than 1,000 events in 40 cities by the end of 2003.
While the 8minute formula has been successful, Jaffee
struggled with the issue of reaching audiences in 40 different
locations. At the same time, TPI's Segel was looking for a way
to add more customer value to his product.
TPI made an offer. They would work with newspapers to
advertise 8minuteDating events in the personal pages, and, in
return, the newspapers would be co-sponsors of 8minute's
events. "Speed-dating is the hot thing among singles, and we
wanted our name associated with it," Segel says.
For Jaffee, who expects 8minuteDating to bring in more than
$1 million in 2003, teaming up with TPI's personals sections
seemed like the perfect way to reach his audience. "People who
check out the personal pages are already taking action to meet
people," Jaffee says. "We're just offering them an additional
way to do it."
The cross-promotion worked like cross-pollination. At
8minuteDating events, free coupons and contests spurred the
attendees to try the local newspaper's personal ads, and in
the newspaper, advertisements for the 8minuteDating events
drove attendance. Jaffee's 8minuteDating has grown tenfold in
the past year. He hasn't measured exactly how much of the
growth can be credited to TPI, but he thinks it's significant.
Jaffee believes the alliance has been a success because
each company made it a priority. "We shared a goal that was
critical to the success of both businesses, to reach more
people in our target market," he says.
Now the two companies are going further, with TPI appearing
on the 8minuteDating Web site. More joint activities are being
planned. "A partnership in stages makes a lot of sense,"
explains Emer
Dooley, a business professor at the University of
Washington, Seattle. "Once the two organizations start working
together, they can see how well they operate as a team, if
their joint objectives are being met, etc. From there, they
can add layers or activities to benefit both."
"The beauty of our alliance is that it can expand with
8minuteDating's growth," says Segel. "Every time they start
events in a new city, TPI will already be there with our
personal ads in the newspapers. Talk about a match made in
heaven."
| Get
Some Answers |
| Questions to consider before finalizing an
alliance, from Emer Dooley, who lectures on strategic
management at the University of Washington:
- What are everyone's objectives?
There are three sets of objectives: yours, your
partners' and the alliance's. Figure out all three in
advance and determine whether they're compatible.
- Is it a great deal for both sides?
Don't just negotiate to get the best for yourself. If
the other side thinks the deal is unfair, they won't
put much effort behind its success. uWho's holding the
reins? Know how dependent you will be on your partner.
Negotiate a credible commitment so you're not subject
to "hold up," where they've got you over a barrel.
What happens if you break up?
Establish a set of exit conditions around default and
failure to meet objectives. Make sure you understand
and have control over how (and in what jurisdiction,
if it comes to that) these disputes will be
resolved. |